The Power of Quick Client Fact Sheets

In the world of caregiving, preparedness is the cornerstone of effective and compassionate support for clients. Surprisingly, a FrannyCares survey revealed that 87% of caregivers have felt unprepared for their role. It’s not a lack of skill or knowledge that’s the issue – it’s about providing the right tools for success. Fortunately, employers can employ a simple yet impactful tactic to ensure caregivers feel ready and capable.

Quick client fact sheets condense vital information into a concise and accessible format. They act as a bridge between employers, caregivers, and clients, ensuring that caregivers are well-informed before they start working with a new client. These fact sheets should include:

1. Basic Information: Client name, age, gender, and contact information.

2. Medical History: Existing medical conditions, allergies, medications, and any ongoing treatments.

3. Daily Routine: Insights into the client’s daily activities, routines, and preferences.

4. Special Requirements: Any specific needs or accommodations the client may have.

5. Emergency Contacts: Contact details of family members or friends to reach out to in case of emergencies.

6. Communication Tips: Guidance on how to effectively communicate with the client, considering their preferences and potential challenges.

7. Likes and Dislikes: Information about the client’s hobbies, interests, and personal preferences.

8. Conversation Prompts: Topics to promote engagement and socialization of the client

Creating these sheets is best left to the client or their family. This empowers them to provide critical information while lightening the load on your staff. And remember the saying, “A picture is worth a thousand words”? Encourage families to share client photos – it’s a way for caregivers to connect on a human level.

In the caregiving journey, knowledge truly is power! With these fact sheets, caregivers can approach their roles with confidence, compassion, and the readiness to make a real difference.

Here is a sample fact sheet for employers to use:

Client/Resident/Patient NameJohn Smith
Age78 years old
Medical HistoryJohn has osteoarthritis and high blood pressure, some short-term memory loss, hearing loss on right side
Daily RoutineJohn is an early riser7-8am – John gets up and starts the day reading the newspaper and drinks coffee, takes morning medications8-10am – Eat a light breakfast and walk on treadmill10am-12pm – Watch news and eat lunch12-2pm – Post nap lunch2-4pm – Work in garden, walk on treadmill, play boardgames, card games or chess4-6pm – Prepare dinner, talk to friends or family6-8pm – Take nighttime medications, shower, read books
Special RequirementsLow sodium diet, uses lidocaine patches for pain (right lower back)
Emergency ContactsLisa Smith (daughter) – (123) 456-7891Christine Smith (daughter) (123) 454-1234
Communication TipsJohn is hard of hearing in his right ear, speak loudly and clearly on his left sideHe does not like to speak a lot, but he does love listening to storiesPlease do not bring up politics
Likes and DislikesLikes:Playing gamesNatureTalking about his time in the serviceTalking about his daughters and late wife, JuneTending to his gardenHearing about your storyDislikes:Being coddledThings being messyBrussel sprouts
Conversation PromptsAsk open-ended questions:Tell me about your time in the army.How old are your daughters? What were they like growing up?When did you learn to play chess? What do you like most about it?Tell me about your wife June. How long did you two date before you asked her to marry you?

Hello Caregivers!

As a caregiver (home care aide, personal care aide) in the regions of Los Angeles or Orange County, you probably know the average hourly wage is $15.68.* It’s needless to say how challenging it can be to make ends meet in areas with such a high cost of living, all while earning $15.68 an hour. So, the big question is: What steps can we take to address this?

Know Your Worth

Caregiving is hard. Even the most skilled and compassionate caregivers can find themselves overwhelmed by the physical and emotional demands that come with caring for older adults. It’s a field where back injuries and burnout often go hand in hand. To make matters more pressing, there’s a noticeable scarcity of qualified caregivers in the market, while the demand for their services continues to surge. Remember the early days of the pandemic when a frenzy for toilet paper took hold? The result was sky-high prices due to the principle of supply and demand. When demand for a product or service soars while the supply remains limited, prices naturally rise – and, hopefully, wages follow suit. Don’t let anyone tell you you are doing minimal work for minimum wage. Your work has immense value.

Gather Insights

Our peers often serve as an invaluable source of information. Whether it’s about uncovering the best barbecue joints in Los Angeles or staying abreast of the latest fashion trends, we rely on the knowledge shared by friends, family, and colleagues to stay informed. This practice is doubly important when it comes to our work. Building connections within the caregiving industry becomes crucial. These connections provide insights into the top-notch employers to consider, tricks for mastering the art of caregiving, and even pay rates. At FrannyCares, we’re highly selective about the employers that join our network. A strong reputation, fair labor practices, and proper licensing are non-negotiables. Before accepting or even applying for your next job, ensure you’re armed with all the relevant information.

Boost Your Earning Potential

Staying current with the various health conditions and ailments that afflict older adults is important not only for becoming an exceptional caregiver but also for bolstering your case for higher compensation. If you’ve pursued specific certifications or invested time in courses related to promoting the health of older adults, you automatically become more appealing to potential employers and the patients you serve. Remember, education – whether formal or informal – frequently acts as the stepping stone to a more rewarding career and increased pay. Don’t forget, FrannyCares has partnered with Unitek to extend an opportunity for free CNA Classes.

Stay Amazing!

~Franny

*Bureau of Labor Statistics, May 2022

Hello Caregivers!

We are thrilled to share the news of our collaboration with Unitek Learning, a renowned healthcare training and certification provider. As part of this partnership, FrannyCares caregivers now have access to a complimentary Certified Nursing Assistant (CNA) course, including certification!

Here’s why this opportunity is truly remarkable:

  1. Career Advancement: If you’ve been considering taking your healthcare career to the next level, this free CNA course is the perfect chance to gain valuable skills and expand your professional horizons.
  2. For All Caregivers: Whether you or someone you know aspires to be a CNA, this offer caters to everyone in our caregiver community.
  3. Benefits of Being a CNA: As a CNA, you enjoy higher pay, job stability, and various opportunities for personal and professional growth within the healthcare sector.

If you’re eager to seize this incredible opportunity or know someone who could benefit from it, don’t hesitate to contact us via email or scan the QR code below for more information.

Empower your career and make a positive impact in the healthcare industry with our free CNA course from Unitek Learning!

Stay Amazing!

Read the full announcement here!

~ Franny

Happy Pride Month!

National Pride Month is a time to honor and celebrate the LGBTQ+ community, their achievements, and their resilience. As care professionals, we should recognize and respect the unique needs and experiences of LGBTQ+ older adults. Providing sensitive and inclusive care ensures they feel valued, supported, and safe. Here are a few essentials to keep in mind:

Foster a welcoming environment: 
Create a safe space where LGBTQ+ older adults can be open about their identities. Don’t avoid the subject, be genuinely curious if they are open to talking about their paths.

Educate yourself: 
Take the time to learn about LGBTQ+ history, terminology, and the unique challenges faced by this community. This knowledge will help you provide better care and establish trust.

Click here for a great video explainer on working with LGBTQ+ older adults

Use inclusive language: 
Respect preferred pronouns and avoid assumptions. Allow individuals to self-identify and be mindful of using inclusive language in all interactions.

Click here for language guidance

Acknowledge healthcare disparities: 
LGBTQ+ individuals may have faced discrimination or barriers to healthcare throughout their lives. Understand their health needs and if you are accompanying them to the doctor make sure the doctors are fully understanding what their patients are saying (a good tip for all doctor visits!)

Click here to learn more about why there are health disparities

Connect with LGBTQ+ resources: 
Familiarize yourself with local LGBTQ+ organizations, support groups, or healthcare providers experienced in serving this community. They can offer valuable resources and guidance.

Remember, the path to sensitive caregiving begins with empathy, open-mindedness, and a commitment to creating an inclusive environment. By nurturing an atmosphere of respect and understanding, we can ensure that LGBTQ+ older adults receive the compassionate care they deserve during National Pride Month and beyond. 

FrannyCares celebrates diversity and equality in all aspects of our lives!

Stay Amazing Caregivers!

~ Franny

Like many people in the last few weeks of December, I was burnt out, tired and found myself slogging through the days. The truth is that 2022 was an incredible year but it was downright exhausting! We officially launched FrannyCares after almost 9 months of product design and development and endless hours of working through all the challenges you can imagine a startup would face. It was a labor of love. And my awesome mother-in-law moved to California to be closer to our family and even though it was emotional for her to leave the home she lived in for 30 years, we all knew it was the best choice. All of this piled onto the naturally hectic pace of the holidays, I decided to take the last few weeks of December off. I wanted to take time to catch a breath and reflect on all the good that came from 2022 even though it was coupled with tears, sleepless nights and mistakes.

So where the hell have I been?! It’s now February 1 and FrannyCares has been mostly silent on social media and our newsletters. Don’t get me wrong, I love connecting with FrannyCares users and fans. And if you have contacted me in the past few weeks and didn’t get a response, I am so sorry! I promise you it was not on purpose.  After years of coaching clients, friends and peers through the ups and downs of family caregiving and shouting from the rooftops that professional caregivers are real heroes, I found myself in the situation of actually being a family caregiver. My mother-in-law, after just finding her rhythm at her new home at a wonderful assisted living community, suffered a stroke on January 2nd. Our entire world was turned upside down as my husband and I scrambled to navigate the healthcare system and we had to adjust to seeing a once independent, albeit elderly, woman unable to use her left hand, arm and leg. Our days consisted of talking over next steps, why she wasn’t eating, wondering if she had stroke related dementia or if her swallowing was better today or worse. It’s been a hell of a January 2023 to say the least.

So that brings me to today. After weeks in the hospital and a skilled nursing facility, my mother-in-law is finally back home. Her physical and emotional progress has been lovingly looked after by caregivers: CNAs, nurses, professional caregivers and family caregivers. I never doubted for a second that people who work in the healthcare industry are built differently and care differently. I see it first hand every day when my mother-in-law’s caregivers transfer her to bed, or wipe her chin or soothe her when she’s crying. Being a caregiver is all about compassion, love and patience. I could not imagine a world without caregivers. I don’t want to think about a world where we think of caregiving as something to be “automated” or “streamlined”. These people have been and forever will be the backbone of our communities. We should pay them what they deserve and respect them. 

Apologies for getting on my soapbox, but I have the ability to write this post only because I know my mother-in-law is being looked after by someone I deeply trust and respect, a professional caregiver. For all the caregivers out there, thank you so much for the work that you do and I am back in full force trying to build a better world out there for you through our work at FrannyCares.